A custom website built for managing our supply chain spanning a nationwide network of employees & contractors.
Multinational Industrial Conglomerate*
Ask:
With the changes COVID-19 brought to our daily living, the nationwide supply chain was affected for this Multinational Industrial Conglomerate. All aspects of their supply chain were affected. This slowdown wasn’t sustainable and miscommunications became all too common for our client.
My team and I were asked to design and build out a custom website that would meet all the demands for the supply chain process including, but not limited to, making requests, new requests, managing existing processes, analytics, big data, and communications between parties.
Impact:
A new website custom-made for the needs of a nationwide supply chain
Revamped material request and approval system
Communication between all involved parties, eliminating oversights and miscommunication
Digitization of previously paper processes
Automatic data curation, analyzation, and backup
Highlights:
70+ high-fidelity wireframes and visual comps
Fully click-through prototype
Atomic design system, built out in Adobe XD
10 rounds of usability testing
Information architecture diagram with reworked site map
Client
Multinational Industrial Conglomerate*
Dates
Nov 2020 - March, 2021
Role
UX Designer, Lead
*This project is under NDA. Please contact me for more details and information regarding this project, associated names, and detailed information about the project process.Built to accommodate a complex web of requests & approvals.
Simplifying a daunting process to improve employee work.
70+ high-fidelity wireframes and visual comps
End-to-end click-through prototype
Atomic design system, built out in Adobe XD
Technical specification documentation, created for our development team upon handoff
10 rounds of usability testing, with user groups of 8+
Implemented across the U.S.
Tasked with creating a new site from the ground-up, my team and I worked closely with our stakeholders and end-users to eliminate painpoints and improve usability. This included the ease-of-use in making, tracking, and updating material requests. All while also allowing users to create nested document management system, digitizing their paper processes.
For this engagement, I acted as Lead UX Designer alongside a team of developers, project managers, business analysts, and stakeholders.
Understanding the process before reworking it.
After workshopping with our stakeholders, my team and I mapped out our user needs. What we noticed was that the entire information architecture needed reworking after mapping out the complex web of dependencies.
User diagram flows highlighting user needs and approval flows
Reworked information architecture to build a more efficient request and management system
Translating manual and paper processes into the requirements for our new website
Because this project is under NDA, certain details, design artifacts, and images are omitted from this public-facing page. For more information and details about my work here please reach out to me to set up time to discuss my project specifics in-depth.
